Continuing with our 1 year website anniversary celebration, we have installed a Live Chat function on our website. Now, we are always at your fingertips while you are at your desktop as well as on your phone! We have an agent manning our chat M-F from 8:30am to 4:30pm EST. If we are unavailable, just send a message and leave your email and we will get back to you ASAP!
Why are we so excited about this new feature?
Our chat will be a great tool for our customers. They will be able to have their questions answered quickly about products, item availability, previous orders, general inquiries, and much more. More importantly, our chat will help to make finding and ordering parts WAY easier!
We know how hard it can be to find the correct part, so why not take a picture of your part or machine with your phone and send it to us through our chat portal instantly?
Click on the button in the bottom right corner and send us your pictures. Tim “The Parts Professor” will help identify the exact part you need. The file sharing function is AMAZING.
We can also send you pictures. If you know the machine you have, but are uncertain which part you need, we can send you a picture of the parts diagram for you to identify what you need! All you will have to be able to do is point at a picture and say “That’s what I need” and we will do the rest!
We will help take the guess work out of your ordering!
Why search the internet for hours looking at pictures, hoping to match up an item to the one you are looking for? You will feel all warm and fuzzy inside until you receive the item and find out it’s the wrong one because the dimensions are incorrect! How could you have known!?!?
We are here to make sure you get the correct item the first time so you can get your machine fixed and get back to work!
Come chat with us and let US do the work for you!